• Shipping Policy

Shipping Policy

Thank you for shopping with GulabiDecor.com (“we”, “us”, “our”). This Shipping Policy explains how we process and deliver your orders, what delivery options are available, shipping timelines, costs, and important terms to know before you place an order.

1. Order Processing Time

Once your order is placed and payment is confirmed, we begin processing your order.

  • Processing Time: Orders are typically processed within 1–2 business days (excluding weekends and public holidays).

  • During peak seasons or sale periods, processing may take slightly longer.

2. Domestic (India) Shipping

We ship to most locations across India.

  • Shipping Methods: Standard courier (e.g., India Post, DTDC, FedEx, etc.)

  • Delivery Time: Estimated 3–7 business days from the date of dispatch, depending on your location and courier partner.

  • Tracking: Once dispatched, you will receive a tracking link via email or SMS to follow your shipment.

3. International Shipping

We also ship to selected international destinations.

  • Delivery Time: Estimated 7–21 business days depending on the destination country, customs processing, and courier partner.

  • International Duties & Taxes: Import duties, taxes, or customs fees levied by your country are the responsibility of the recipient. These charges are not included in your order total and must be paid upon delivery if applicable.

4. Shipping Charges

  • Shipping costs are calculated at checkout based on your location, order weight, and chosen delivery speed.

  • If any free shipping promotions apply, they will automatically reflect in your cart at checkout.

5. Order Confirmation & Tracking

  • After placing your order, you’ll receive an Order Confirmation email with details of your purchase.

  • Once your order ships, you will receive a Shipping Notification with a tracking number and estimated delivery window.

  • Please allow time for tracking information to update once the courier receives the package.

6. Delivery Issues and Delays

  • While we partner with trusted carriers to deliver your order on time, factors like weather, holidays, or courier delays can affect delivery dates.

  • If your delivery is delayed beyond the expected time, you can contact our support team for assistance.

  • We are not responsible for delays caused by the courier service, customs clearance, or events beyond our control.

7. Address Changes & Undeliverable Packages

  • If you need to change your delivery address after placing your order, contact us before the order is shipped. Once dispatched, we may not be able to modify the address.

  • If a package is returned due to an incorrect or incomplete address, you may be responsible for additional reshipment charges.

8. Contact Us

For any shipping questions, tracking help, or concerns about delivery, please contact us.